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F.A.Q.

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Are we really locked in a room?

Absolutely not! That feels just a bit too much like kidnapping for our taste. You may encounter locked doors during your Adventure, but we promise the Exit is not one of them.

Why should I do an Escape Room anyway?

Because they are really fun! Escape Rooms offer excellent non-screen time entertainment and bonding for family, friends, teams, and co-workers. You really get to know your compatriots when that clock starts ticking!

Do I need to make a reservation?

Not necessarily, but we recommend it. You can book here up to two hours before the start of the game. If you are interested in an Adventure that will start within the next two hours please call us at (770) 726-2892 so we can discuss availability. Adventures for walk-ups are subject to availabilty.

I want to do this to celebrate a birthday/anniversary/etc. Do have a party room or similar?

Yes! We have a beautiful Party Room available you can add to you Adventure. We can even arrange catering for your event. Contact us to make arrangements.

If I only have a couple of people in my group will we be placed with strangers in the Room?

It's possible! This actually can be a great way to meet new friends! If you would like to ensure that your team is the only one in the Room you can book a Private Adventure for $205 + tax.

What if I need to change my reservation?

We understand that things come up. Should you need to make a change please contact us at least 24 hours in advance so that we can help make arrangements.

How long do the Adventures last?

You have 60 minutes to complete your objective. The whole experience typically lasts around 1.5 hours with storyline intro, room rules, and wrapup. Please try to arrive 10-15 minutes ahead of the start time to fill out waivers (or fill them out on-line here) and get psyched up!

Are the Adventures/location handicap accessible?

All of our adventures except Ripper are handicap accessible. Silo is the best option for handicapped adventurers due to its large space.

Do I need prior puzzle experience to succeed?

Nope! Just be willing to look for clues EVERYWHERE and work with your team. Our rooms are challenging (that's the fun after all) but not impossible. You are also allowed hints from our Game Masters during your adventure, so be sure to use them when you get stumped.

What happens if we are running late?

We ask that you arrive 10-15 minutes in advance of your start time. Should you arrive past your start time, we cannot guarantee that you will be allowed to enter the room. There are NO REFUNDS in this situation and rescheduling is subject to availability.

I have small children. Can they Adventure with us?

Our Adventures can be enjoyed by children of all ages! That being said, parties with children 12 and under MUST book a Private Adventure and parties with several minors will require in-room adult supervision (See the specific rules here) Children under the age of 8 are not allowed inside the Adventures.

What is an Escape Artist and how do I become one?

Escape Artists are Elite Adventures who have successfully overcome our main room challanges and earned our exclusive Escape Artist T-Shirt designed by a local artist. Adventurers 16 and older can collect a punch card after their first win to start working toward the coveted Escape Artist T-shirt.

If you have previously won one (or more) of our Adventures and want to back-apply to the program, ask for a member of management, and B.J. or Olivia will help you apply.

If you wish to reattempt a previously failed adventure, a private game is required so as to not accidently spoil someone else's FIRST attempt.

My question has not been answered here...

Please contact us with any other questions. We probably have answers!